FREE SHIPPING ON ORDERS OVER $150
E: info@effiekats.com

TRACKING INFORMATION

All orders that require freight will be sent tracking codes once the parcel has been dispatched from the Effie Kats showroom by our trusted postage partners; AusPost or DHL.

ESTIMATED DELIVERY AND COST

The order completion date is estimated in each product description.  Please note, with an order of multiple items, the completion date will be based off the item with the longest production time frame.

Express AUSPOST Shipping within Australia takes 1-2 Business Days – $15AUD From date of dispatch

Express DHL Shipping within Australia takes 1-2 Business Days – $25AUD From date of dispatch

Express Shipping International takes 3-5 Business Days – $45AUD From date of dispatch

SHIPPING DELAYS

All parcels are sent by our trusted postage partners; Star Track and DHL. Effie Kats is not liable for shipping delays that may incur via a postage third party.

In the case that an unforeseen postage delay occurs, the Effie Kats team will help resolve the issue immediately to the best of our ability with the customer and postage partner.

Effie Kats is not liable for any lost or stolen parcel.

DUTIES, TAXES AND GST

All Effie Kats garments are inclusive of GST.

*Please note international parcels may be subject to duties and taxes. This is dependant on the countries customs policy and payable by the customer.

*Please note: Auspost is a postal service not a coureir service, this means there is a potential risk of parcels being lost. If you select Aus Post as your postal option Effie Kats is not liable for lost parcels.