Returns & Exchanges
Please complete all fields below
Reason Codes
1. Item faulty
2. Item too small
3. Item too big
4. Incorrect item received

Returns on full-priced items must be notified within 7 business days of receiving your order. Items must be unworn, unwashed, with all tags attached and returned in original packaging. Sale items are strictly final sale.

Your options: Exchange (free, subject to stock availability) · 110% Store Credit (valid 3 years) · Refund (Australia: $20 AUD fee / International: $60 AUD fee deducted from refund amount).

Return shipping is at the customer's expense via a secure, tracked method. Effie Kats is not liable for lost return parcels. Returns must be sent to: 133 Bakers Road, North Coburg 3058 VIC