Returns & Exchanges
Please complete all fields below
Your Details
Items to Return
Reason Codes
1. Item faulty
2. Item too small
3. Item too big
4. Incorrect item received
Returns Policy
Returns on full-priced items must be notified within 7 business days of receiving your order. Items must be unworn, unwashed, with all tags attached and returned in original packaging. Sale items are strictly final sale.
Your options: Exchange (free, subject to stock availability) · 110% Store Credit (valid 3 years) · Refund (Australia: $20 AUD fee / International: $60 AUD fee deducted from refund amount).
Return shipping is at the customer's expense via a secure, tracked method. Effie Kats is not liable for lost return parcels. Returns must be sent to: 133 Bakers Road, North Coburg 3058 VIC
