shipping & delivery
All online orders will be sent tracking codes once the parcel has been dispatched from the Effie Kats showroom by our trusted postage partners.
ESTIMATED DELIVERY AND COST
All garments have a production timeline of up to 4 weeks, the garment is then dispatched with one of our trusted carriers. Please note, with an order of multiple items, the completion date will be based off the item with the longest production time frame.
Express AUSPOST Shipping within Australia takes 2-5 Business Days currently due to their internal logistic delays – $15AUD (we recommend if you're needing something urgently not to use this shipping option). Please note this is a postal service, not a courier service.
DHL Express Shipping within Australia takes 2-5 Business Days – $25AUD From date of dispatch, this option is a fully tracked courier service.
TNT Express Shipping within Australia takes 1-2 business days - $35AUD This is a fully tracked courier service and is the fastest domestic option available.
DHL Express Shipping International takes 5-7 Business Days – $15AUD From date of dispatch.
All parcels are sent by our trusted postage partners; Star Track and DHL. Effie Kats is not liable for shipping delays that may incur via a postage third party.
In the case that an unforeseen postage delay occurs, the Effie Kats team will help resolve the issue immediately with the chosen postage partner.
Effie Kats is not liable for any lost or stolen parcel.
DUTIES, TAXES AND GST
All Effie Kats garments are inclusive of GST.
*Please note international parcels may be subject to duties and taxes. This is dependant on the countries customs policy and payable by the customer.
*Please note: Auspost is a postal service not a coureir service, this means there is a potential risk of parcels being lost. If you select Aus Post as your postal option Effie Kats is not liable for lost parcels.